.complaints-page{width:100%;max-width:none;min-height:100vh;background:linear-gradient(180deg,#0d1b31,#11223b 38rem,#0b1729);color:#f8fafc}.complaints-shell{width:min(1460px,calc(100% - clamp(2rem, 6vw, 7rem)));margin-inline:auto}.complaints-hero{padding:clamp(8rem,12vw,11rem) 0 clamp(2.5rem,6vw,5rem);background:radial-gradient(circle at 85% 0,rgba(255,126,32,.2),transparent 34%),linear-gradient(135deg,rgba(13,27,49,.96),rgba(18,41,70,.92));border-bottom:1px solid rgba(148,163,184,.18)}.complaint-eyebrow{margin:0 0 .7rem;color:#ff9c52;font-weight:800;letter-spacing:.12em;text-transform:uppercase;font-size:.76rem}.complaints-hero h1{margin:0;font-size:clamp(2.15rem,5vw,4.8rem);line-height:.98;max-width:16ch;letter-spacing:-.04em}.complaints-lead{max-width:760px;color:#cbd5e1;font-size:clamp(1rem,1.5vw,1.24rem);line-height:1.7;margin:1.5rem 0}.complaints-provider{display:flex;flex-wrap:wrap;gap:.6rem 1.4rem;color:#dbe5f2;font-size:.92rem}.complaints-deadline{margin-top:1.35rem;display:inline-flex;align-items:center;gap:.65rem;background:rgba(16,185,129,.1);border:1px solid rgba(52,211,153,.28);border-radius:999px;padding:.7rem 1rem;color:#d1fae5;font-size:.88rem}.complaints-deadline svg{width:1rem;height:1rem}.complaints-layout{display:grid;grid-template-columns:minmax(0,1fr) clamp(20rem,25vw,23.75rem);gap:clamp(1.5rem,3vw,3rem);align-items:start;padding-block:clamp(2.4rem,5vw,5rem)}.complaint-form{display:grid;gap:1.4rem;min-width:0;font-size:1rem}.complaint-section{border:1px solid rgba(148,163,184,.22);border-radius:22px;padding:clamp(1.25rem,3vw,2rem);background:rgba(22,42,70,.82);box-shadow:0 20px 55px rgba(0,0,0,.18)}.complaint-section>header{display:flex;align-items:flex-start;gap:.95rem;padding-bottom:1.35rem;border-bottom:1px solid rgba(148,163,184,.16);margin-bottom:1.35rem}.complaint-section>header>span{flex:0 0 auto;display:grid;place-items:center;width:2.2rem;height:2.2rem;border-radius:50%;color:white;background:linear-gradient(135deg,#ff9138,#ff6b13);font-weight:900}.complaint-section h2{margin:0;font-size:clamp(1.2rem,2vw,1.55rem)}.complaint-section header p{margin:.3rem 0 0;color:#94a3b8;font-size:.88rem}.complaint-grid{display:grid;gap:1rem;align-items:start}.complaint-grid--2{grid-template-columns:repeat(2,minmax(0,1fr))}.complaint-service-fields{align-items:start}.complaint-grid--3{grid-template-columns:1fr 1fr .8fr;margin-top:1rem}.complaint-field{display:grid;grid-template-rows:auto minmax(3.25rem,auto) auto;gap:.45rem;margin-top:1rem;min-width:0;color:#e2e8f0;font-size:.95rem;font-weight:700;line-height:1.35}.complaint-grid>.complaint-field{margin-top:0}.complaint-field small{color:#94a3b8;font-size:.9rem;font-weight:400;line-height:1.4}.complaint-field input:not([type=file]),.complaint-field select,.complaint-field textarea{width:100%;min-width:0;min-height:3.25rem;border:1px solid rgba(148,163,184,.27);border-radius:12px;background:#172b48;color:#f8fafc;padding:.75rem .9rem;outline:none;font:inherit;font-size:1rem;font-weight:500;line-height:1.4;transition:border-color .2s,box-shadow .2s}.complaint-field input:focus,.complaint-field select:focus,.complaint-field textarea:focus{border-color:#ff8a32;box-shadow:0 0 0 3px rgba(255,126,32,.14)}.complaint-field textarea{resize:vertical;line-height:1.55}.complaint-choice{display:flex;flex-wrap:wrap;gap:.75rem 1.5rem;margin:1.25rem 0 0;padding:0;border:0}.complaint-choice legend{width:100%;color:#e2e8f0;font-size:.95rem;font-weight:700;margin-bottom:.2rem}.complaint-choice label{display:flex;align-items:center;gap:.5rem;color:#cbd5e1;cursor:pointer;font-size:1rem;line-height:1.45}.complaint-checkbox input,.complaint-choice input{accent-color:#ff7e20;width:1rem;height:1rem}.complaint-choice--stacked label{gap:.6rem}.complaint-choice--stacked input[type=radio]{-webkit-appearance:none;-moz-appearance:none;appearance:none;box-sizing:border-box;flex:0 0 1.125rem;width:1.125rem;height:1.125rem;margin:0;border:2px solid #cbd5e1;border-radius:50%;background:transparent;display:grid;place-content:center}.complaint-choice--stacked input[type=radio]:checked{border-color:#ff7e20;background:radial-gradient(circle at center,#ff7e20 0 .28rem,transparent .3rem)}.complaint-choice--stacked input[type=radio]:focus-visible{outline:2px solid #ffb26f;outline-offset:2px}.complaint-email-control{display:flex;min-width:0;gap:.55rem}.complaint-email-control input{flex:1 1 auto}.complaint-email-at{flex:0 0 auto;min-width:3.25rem;min-height:3.25rem;border:1px solid rgba(148,163,184,.27);border-radius:12px;background:#2c4160;color:white;font-weight:800}.complaint-choice--cards label{border:1px solid rgba(148,163,184,.24);border-radius:999px;padding:.55rem .8rem;background:rgba(255,255,255,.025);font-size:.98rem}.complaint-choice--stacked{display:grid}.complaint-choice--stacked label{align-items:center;max-width:72ch;line-height:1.55}.complaint-choice--stacked strong{font-weight:700}.complaint-representative,.complaint-reservation-check{margin-top:1.2rem;padding:1rem;border-radius:14px;background:rgba(255,255,255,.035);border:1px solid rgba(148,163,184,.15)}.complaint-representative h3{margin:0 0 .9rem;font-size:1rem}.complaint-inline{display:flex;align-items:stretch;gap:.65rem}.complaint-inline input{flex:1 1 auto}.complaint-inline button{display:inline-flex;min-height:3.25rem;align-items:center;gap:.4rem;border-radius:11px;padding:.6rem .9rem;background:#2c4160;color:white;font-size:.95rem;white-space:nowrap}.complaint-inline button svg{width:1rem}.complaint-match{margin:.7rem 0 0;color:#fcd34d;font-size:.8rem}.complaint-match.is-ok{color:#6ee7b7}.complaint-autocomplete{position:relative}.complaint-autocomplete ul{position:absolute;z-index:20;top:calc(100% + .35rem);left:0;right:0;margin:0;padding:.4rem;list-style:none;max-height:280px;overflow:auto;border:1px solid #3e5270;background:#0e1f37;border-radius:12px;box-shadow:0 18px 40px rgba(0,0,0,.42)}.complaint-autocomplete button{width:100%;display:grid;gap:.18rem;padding:.65rem .7rem;text-align:left;color:white;border-radius:8px}.complaint-autocomplete button:hover{background:rgba(255,126,32,.14)}.complaint-autocomplete button span{color:#94a3b8;font-size:.76rem}.complaint-checkbox{display:flex;align-items:flex-start;gap:.65rem;margin-top:1rem;color:#cbd5e1;font-size:.85rem;line-height:1.5}.complaint-upload{display:flex;align-items:center;gap:.85rem;padding:1rem;border:1px dashed rgba(255,145,56,.45);border-radius:12px;background:rgba(255,126,32,.05)}.complaint-upload svg{width:1.4rem;color:#ff9c52}.complaint-upload input{min-width:0;color:#cbd5e1}.complaint-legal{padding:1rem 1.2rem;border-left:3px solid #ff7e20;background:rgba(255,255,255,.025);color:#94a3b8;font-size:.78rem;line-height:1.55}.complaint-checkbox--legal{color:#dbe5f2;font-size:.82rem}.complaint-error,.complaint-warning{border:1px solid rgba(248,113,113,.35);background:rgba(127,29,29,.25);color:#fecaca;border-radius:12px;padding:.8rem 1rem}.complaint-submit{min-height:3.6rem;display:inline-flex;align-items:center;justify-content:center;gap:.65rem;border-radius:14px;background:linear-gradient(90deg,#ff9138,#ff6b13);color:white;font-weight:900;font-size:1rem;box-shadow:0 12px 32px rgba(255,106,19,.25)}.complaint-submit:disabled{opacity:.65}.complaint-submit svg{width:1.15rem}.complaint-honeypot{position:absolute;left:-10000px;width:1px;height:1px}.complaints-help{position:sticky;top:7rem;display:grid;min-width:0;align-self:start;gap:1rem}.complaints-help-card,.complaints-help-note{border:1px solid rgba(148,163,184,.22);border-radius:22px;padding:1.5rem;background:linear-gradient(160deg,rgba(27,50,83,.96),rgba(15,30,52,.96));box-shadow:0 20px 55px rgba(0,0,0,.2)}.complaints-logo{width:94px;height:94px;-o-object-fit:cover;object-fit:cover;border-radius:50%;margin-bottom:1rem;border:2px solid rgba(255,145,56,.65)}.complaints-help h2{margin:0 0 1rem;font-size:1.55rem;line-height:1.15}.complaints-help p{color:#b8c5d6;line-height:1.65}.complaints-help-actions{display:grid;gap:.65rem;margin-top:1.2rem}.complaints-help-actions a{display:flex;align-items:center;gap:.6rem;min-width:0;padding:.75rem .85rem;border:1px solid rgba(255,145,56,.3);border-radius:10px;color:#fed7aa;overflow-wrap:anywhere}.complaints-help-actions a:hover{background:rgba(255,126,32,.1)}.complaints-help-actions svg{flex:0 0 auto;width:1rem}.complaints-help-note{border-radius:16px;padding:1rem 1.2rem}.complaints-help-note p{margin-bottom:0;font-size:.82rem}.complaint-success{max-width:700px;margin:0 auto;text-align:center;padding:clamp(1.35rem,4vw,2.5rem);border:1px solid rgba(52,211,153,.35);border-radius:20px;background:rgba(8,47,40,.48)}.complaint-success>svg{width:clamp(2.5rem,6vw,3.25rem);height:clamp(2.5rem,6vw,3.25rem);color:#34d399;margin:auto}.complaint-success h2{font-size:clamp(1.35rem,2.6vw,1.9rem);line-height:1.18;margin:.35rem 0}.complaint-code{display:inline-block;max-width:100%;overflow-wrap:anywhere;margin:.75rem 0;padding:.55rem .85rem;border-radius:10px;background:#061c1a;color:#6ee7b7;font:900 clamp(1rem,2.2vw,1.4rem)/1.15 monospace;letter-spacing:.035em}.complaint-success-note{color:#a7f3d0}.complaint-success-actions{display:flex;justify-content:center;flex-wrap:wrap;gap:.7rem;margin-top:1rem}[data-color-mode=light] .complaints-page{background:var(--surface-main);color:var(--text-main)}[data-color-mode=light] .complaints-hero{background:radial-gradient(circle at 85% 0,color-mix(in srgb,var(--color-accent) 16%,transparent),transparent 34%),var(--surface-card);border-color:var(--border-soft)}[data-color-mode=light] .complaint-representative h3,[data-color-mode=light] .complaint-section h2,[data-color-mode=light] .complaints-help h2,[data-color-mode=light] .complaints-hero h1{color:var(--text-main)}[data-color-mode=light] .complaint-checkbox,[data-color-mode=light] .complaint-checkbox--legal,[data-color-mode=light] .complaint-choice label,[data-color-mode=light] .complaint-field small,[data-color-mode=light] .complaint-legal,[data-color-mode=light] .complaint-section header p,[data-color-mode=light] .complaints-help p,[data-color-mode=light] .complaints-lead,[data-color-mode=light] .complaints-provider{color:var(--text-muted)}[data-color-mode=light] .complaints-deadline{background:color-mix(in srgb,var(--color-success,#15803d) 10%,var(--surface-card));border-color:color-mix(in srgb,var(--color-success,#15803d) 32%,var(--border-soft));color:color-mix(in srgb,var(--color-success,#15803d) 88%,#0f172a)}[data-color-mode=light] .complaint-section,[data-color-mode=light] .complaints-help-card,[data-color-mode=light] .complaints-help-note{background:var(--surface-card);border-color:var(--border-soft);box-shadow:0 16px 38px color-mix(in srgb,var(--text-main) 10%,transparent)}[data-color-mode=light] .complaint-section>header{border-color:var(--border-soft)}[data-color-mode=light] .complaint-choice legend,[data-color-mode=light] .complaint-field{color:var(--text-main)}[data-color-mode=light] .complaint-field input:not([type=file]),[data-color-mode=light] .complaint-field select,[data-color-mode=light] .complaint-field textarea{background:var(--surface-input,var(--surface-main));border-color:var(--border-soft);color:var(--text-main)}[data-color-mode=light] .complaint-field input::-moz-placeholder,[data-color-mode=light] .complaint-field textarea::-moz-placeholder{color:var(--text-soft)}[data-color-mode=light] .complaint-field input::placeholder,[data-color-mode=light] .complaint-field textarea::placeholder{color:var(--text-soft)}[data-color-mode=light] .complaint-email-at,[data-color-mode=light] .complaint-inline button{background:var(--surface-input,var(--surface-main));border-color:var(--border-soft);color:var(--text-main)}[data-color-mode=light] .complaint-choice--cards label,[data-color-mode=light] .complaint-legal,[data-color-mode=light] .complaint-representative,[data-color-mode=light] .complaint-reservation-check{background:color-mix(in srgb,var(--surface-main) 88%,var(--color-accent) 12%);border-color:var(--border-soft)}[data-color-mode=light] .complaint-autocomplete ul{background:var(--surface-card);border-color:var(--border-soft);box-shadow:0 18px 40px color-mix(in srgb,var(--text-main) 16%,transparent)}[data-color-mode=light] .complaint-autocomplete button{color:var(--text-main)}[data-color-mode=light] .complaint-autocomplete button span{color:var(--text-muted)}[data-color-mode=light] .complaint-upload{background:color-mix(in srgb,var(--surface-main) 90%,var(--color-accent) 10%);border-color:color-mix(in srgb,var(--color-accent) 48%,var(--border-soft))}[data-color-mode=light] .complaint-upload input{color:var(--text-main)}[data-color-mode=light] .complaints-help-actions a{border-color:color-mix(in srgb,var(--color-accent) 36%,var(--border-soft));color:var(--text-main)}[data-color-mode=light] .complaints-help-actions a:hover{background:color-mix(in srgb,var(--color-accent) 10%,var(--surface-card))}[data-color-mode=light] .complaint-success{background:color-mix(in srgb,var(--color-success,#15803d) 10%,var(--surface-card));border-color:color-mix(in srgb,var(--color-success,#15803d) 34%,var(--border-soft))}[data-color-mode=light] .complaint-code{background:var(--surface-card);color:color-mix(in srgb,var(--color-success,#15803d) 90%,#0f172a)}[data-color-mode=light] .complaint-success-note{color:var(--text-muted)}@media (max-width:900px){.complaints-layout{grid-template-columns:1fr}.complaints-help{position:static}}@media (max-width:680px){.complaints-shell{width:min(100% - 1.25rem,1460px)}.complaints-hero{padding-top:7.5rem}.complaints-deadline{border-radius:14px;align-items:flex-start}.complaint-grid--2,.complaint-grid--3{grid-template-columns:1fr}.complaint-inline{flex-direction:column}.complaint-inline button{justify-content:center}.complaint-section{border-radius:16px}.complaint-choice--cards{display:grid}.complaint-choice--cards label{border-radius:10px}}@media print{body *{visibility:hidden}.complaint-success,.complaint-success *{visibility:visible}.complaint-success{position:absolute;inset:0;color:#111;background:white;border:0}}